Privacy Policy of “Ride Rent and Lease” Ltd.

Introduction

“Ride Rent and Lease” Ltd. (VAT: 206558477) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and share your personal data in connection with the services we provide.

Data Collection

We may collect information from you in various ways, including but not limited to phone calls, customer service contacts, websites, and other sources, including third-party service providers and business partners.

We collect the following types of personal data:

  • Names
  • Addresses
  • Email addresses
  • Identity document details
  • Driver’s license details
  • Phone numbers
  • Credit/debit card information (card number and expiration date)

Data Usage

We use your personal data for the following purposes:

  • To provide you with car rental services.
  • To comply with legal requirements.
  • In the event of traffic law violations, to provide driver details to law enforcement authorities.
  • To charge the client in case of vehicle damages, repairs, fines, missing fuel, etc.
  • To manage the security deposit, including its release or withdrawal when necessary.

Data Sharing

We share your personal data only with law enforcement authorities when necessary. (Police)

Data Storage

We store your personal data only for the period necessary to fulfill the purposes for which it was collected, unless the law requires or permits a longer retention period. In most cases, this is 1 (one) year from the date of vehicle rental.

User Rights

You have all the rights under the provisions of Regulation (EU) 2016/679 and all related European and national legislation. In particular, you have the right to access, review, or update the Personal Data we hold about you.

  • Access your personal data.
  • Correct inaccuracies in the data.
  • Delete data, where legally permissible.
  • Restrict the processing of your data.
  • Data portability.
  • Object to the processing of your data, which may result in the refusal to rent a vehicle.

To exercise these rights, please contact us at customerservice@riderentacar.bg.

Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to improve user experience. You can manage the use of cookies through your browser settings.

Contact Information

If you have any questions about this privacy policy or wish to exercise your rights, please contact us at:

Email: customerservice@riderentacar.bg

Phone: +359 883 451 949, +359 889 951 956

Changes to the Privacy Policy

We may update this privacy policy periodically. Changes will be posted on our website and will take effect from the date of publication. The date of the last update is 02.06.2024.